Privacy Policy
Your privacy is important to us. This policy explains how HC WEB collects, uses, and protects your personal information.
HC WEB ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services or website.
1 Information We Collect
Personal Information
When you contact us or use our services, we may collect:
- Name, email, phone number
- Business address & details
- Project requirements
- Provided assets (logos, images)
Technical Information
When you visit our website, we may collect:
- Device & browser type
- IP address & OS
- Navigation behavior
- Cookies (see Section 6)
2 How We Use Your Information
Provide Services
- • Deliver web design services
- • Create & maintain websites
- • Process payments
Communicate
- • Respond to inquiries
- • Send project updates
- • Marketing (with consent)
Improve Business
- • Analyze usage
- • Ensure security
- • Legal compliance
3 Legal Basis for Processing
Under POPIA, we process personal information based on:
Note: You may withdraw your consent at any time (see Section 7).
5 Data Security and Retention
Secure Storage
Data stored on secure servers with limited access
Encryption
SSL/TLS encryption protects data in transit
Retention
Retained only as long as necessary, then deleted
7 Your Rights
Under POPIA (South Africa)
8 Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.
9 Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their policies.
10 Changes to This Policy
We may update this policy to reflect changes in practices or law. Updates are posted on our website with a new "Last Updated" date.
Contact Us
For privacy inquiries, consent withdrawal, or complaints:
We aim to respond within 30 days; urgent matters via WhatsApp receive faster attention.